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Business Hours : Week Days : 8.00 AM-5:30 PM CST

Call Us : 1-877-312-9794

Metalpromo

We specialize in designing & producing custom metal promotional products

GENERAL QUESTIONS

What type of artwork files do you Accept?

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We accept most file types. We prefer images to be in .EPS or .AI formats, if possible. Otherwise, we accept .JPG, .GIF, .PNG, .PPT, .DOC, .PDF, .BMP, .TIFF, .PSD and .CDR

What is the best way to contact you?

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We make contacting our team easy and convenient. You can reach our team through:
– Email, info@metalpromo.com
– Phone, 877-312-9794, between 8am to 6pm CST Monday – Friday
– Chat, via the popup in the lower right of your screen
Please check out our “Contact Us” page for more information.

When is payment due?

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Due to the custom nature of our products (no resale value) we require payment in full prior to beginning production.

What payment methods do you accept?

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We offer a variety of payment options Including:

– All Major Credit Cards (VISA, AMEX, Discover, Mastercard)
– Paypal
– Electronic ACH using your checking account, a service offered via Quickbooks
We also accept mailed payments by personal / business check, money order, cashiers check.

Is Shipping Free?

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We offer free shipping as part of your order package when shipping domestically within the US. We also offer free shipping to military APO / FPO / DPO addresses overseas as support for our Active duty men & women. For all other shipping locations we will provide you with options based on cost & delivery time so you can pick what works best for you.

DESIGNS, EXAMPLES, SAMPLES AND PRODUCTS PREVIOUSLY MANUFACTURED BY METALPROMO.COM, ITS SUBSIDIARIES AND/OR THEIR RESPECTIVE AFFILIATES (COLLECTIVELY, “THE COMPANIES”) OR AS SHOWN ON OUR WEBSITE ARE FOR ILLUSTRATIVE PURPOSES ONLY AND ARE NOT FOR SALE. All products on our website are custom made and any visual depictions are for illustrative purposes only and cannot be purchased. By submitting designs to our website, the submitting party warrants that he, she or it has the legal right to reproduce or use any logos or other images associated with its order. All trademarks, images, symbols, logos, trademarks and slogans depicted are registered trademarks of their respective owners, as applicable. The appearance of and person or entity’s information, name, logo or mark does not imply or constitute endorsement, ownership or license or use. Any mark referenced on this site is the property of the individual trademark owner. Disclaimer of Trademarks and/or Copyright: The Companies assume no liability for determining legal title to any trademark, copyright or other intellectual property.