Do you offer any rush options?

We can offer rush production during certain times of the year for an extra charge. Our customer care team can answer any questions regarding rush options and availability.

How long does it take to receive my medals?

Our standard production will vary by medal style, but is typically within 3-4 weeks turn time. Due to the timing of Fiesta, Chinese New Year may affect your delivery date. Orders placed a month before Chinese new year won’t have delays, but those placed right before, during, or after should expect a 4-6 week turnaround. Our customer care team will let you know of order deadlines and expected delivery dates upon your quote submission.

I see medals with a smooth finish and medals with a textured finish. What’s the difference?

A textured finish will only be found on Soft Enamel Medals. The enamel color is filled just below the metal ridges of the die struck medal.
A Smooth finish could be one of THREE medal types:
Soft Enamel with epoxy – This is the most common, and just a matter of preference. We can add clear epoxy to any soft enamel design for just 5 cents per medal. The epoxy fills the gap between the recessed enamel and the raised metal ridges, creating a smooth finish.
Printed Medals – Commonly created for customers wanting to replicate a digital image or a logo with gradients, or customers with a tight budget given the lower production cost, Printed Medals are printed on sheet iron and covered with the same clear epoxy to protect the printed surface.
Hard Enamel Medals – These are made like Soft Enamel but the enamel is overfilled and then grinded smooth with the metal. The added processing adds cost & time to production, but hard enamel medals are considered the ‘premium quality medal’.

What are the medals made out of?

Most Medals are made from Iron, whether they are die struck & enamel filled or offset printed. Medals that are 2.25”+, that have cutouts, or are 3D in nature are made out of zinc.

What are the most common medal sizes people order?

The most commonly ordered size is 2.0”, followed by 1.75”, 2.25”, and 1.5”, but we’ve done as large as 5.0” in the past. The larger medals allow for more detail and more vibrant color.
The most serious medal collectors are always in search of larger medals, every year there is a contest and the collector with the highest weight of medals (must have current festival year on medal) wins!